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  • Get help to find birth, death and marriage records

    Found in History, culture and heritage / Research your family history / Get help to find birth, death and marriage records

    If you do not know the year of a record you're looking for, you can ask Births, Deaths and Marriages to search for it.

  • Where to find residential care costs and financial help

    Found in Health / Rest homes and residential care / Paying for residential care / Where to find residential care costs and financial help

    How to get information about the costs of residential care and what financial support is available to help you with the costs.

  • Get a marriage licence

    Found in Family and whānau / Getting married / Get a marriage licence

    Before you get married, you need to apply for a marriage licence. This confirms it’s legal for you to marry. A marriage licence costs $150.

  • Get a civil union licence

    Found in Family and whānau / Getting married / Civil unions / Get a civil union licence

    Before you get a civil union, you need to apply for a licence. A licence confirms it’s legal for you to have a civil union. It costs $150.

  • Contact details by topic

    Found in Contact details by topic

    If you’re unsure who to contact, use the list below to work out which government organisation could help with your question.

  • Noisy neighbours

    Found in Housing and property / Neighbourhood problems / Noisy neighbours

    Try asking your neighbours to be quiet if they're making too much noise. You can also complain to their landlord or the council.

  • Get a translation to use in another country

    Found in Passports, citizenship and identity / Proving and protecting your identity / Translating official documents / Get a translation to use in another country

    When you use a NZ document in another country, you might need to get it translated. You will probably need to get it apostilled or authenticated too.

  • Make a complaint about residential care

    Found in Health / Rest homes and residential care / Make a complaint about residential care

    There are different steps to take depending on your complaint, but tell the manager of the rest home or hospital first — they may be able to fix the problem.

  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    Make a complaint if you have a problem with your electricity, gas, water, phone, internet or an issue with access to shared property for broadband installations.

  • Choose the right tax code for your NZ Superannuation

    Found in Tax, benefits and finance / Tax / Choose the right tax code for your NZ Superannuation

    When you start getting NZ Super you might still have other sources of income. You need to make sure you’re using the correct tax code.

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