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  • Change your gender on your official ID

    Found in Passports, citizenship and identity / Changing your gender / Change your gender on your official ID

    If you’ve changed your gender, or if your gender has been wrongly recorded, you can update your official identification. You can record your gender as M (male), F (female) or X (gender diverse).

  • Order a marriage certificate

    Found in Family and whānau / Getting married / Order a marriage certificate

    Your New Zealand marriage certificate is an official record of your marriage. It costs $33 to have it posted to you. You can order your certificate online.

  • Support at home after a needs assessment

    Found in Health / Help in your home / Support at home after a needs assessment

    As part of your needs assessment, a care plan is developed especially for you. Everyone supporting you uses this plan to deliver the services you need in your home.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • How to make a complaint

    Found in Engaging with government / Complain about a government department / How to make a complaint

    If you think you’ve been treated unfairly by a central or local government agency, you can make a complaint.

  • Help with mental health and addiction

    Found in Health / Help with mental health and addiction

    Specialist health services and resources for mental illness or addiction.

  • Minimum wage

    Found in Work / Workers’ rights / Minimum wage

    Employees must be paid at least the minimum hourly wage rate for every hour worked.

  • Māori history

    Found in History, culture and heritage / NZ’s history / Māori history

    Māori are tangata whenua — people of the land. They came to Aotearoa from Polynesia in the 13th century and created a new language and culture.

  • Bullying

    Found in Law, crime and justice / Abuse, harassment and domestic violence / Bullying

    Bullying is a form of aggressive or threatening behaviour — either at school, in the workplace or in the wider community.

  • BDM service timeframes

    Found in Passports, citizenship and identity / Proving and protecting your identity / BDM service timeframes

    Check this page regularly for up-to-date BDM processing times.

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