Service timeframes
The Department of Internal Affairs currently has reduced staffing capacity due to COVID-19. There are processing delays to some Births, Deaths and Marriages (BDM) products and services. Check this page regularly for up-to-date timeframes.
We will process your application as soon as possible.
The timeframes below are estimates only. If we need any additional information during processing, we will contact you.
Application type | Estimated timeframe |
---|---|
Birth registration | 9 working days |
Name change | 30 working days |
Certificate, printout or source document | 8 working days |
Add or remove a parent’s details on a birth record | 21 working days |
Investigate a potential error on a record | 3 to 6 months |
Working days do not include weekends or public holidays. The timeframes above do not include delivery times for certificates.
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