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For information about COVID-19, visit the Unite against COVID-19 website

Service timeframes

The Department of Internal Affairs currently has reduced staffing capacity due to COVID-19. There are processing delays to some Births, Deaths and Marriages (BDM) products and services. Check this page regularly for up-to-date timeframes.

We will process your application as soon as possible.

The timeframes below are estimates only. If we need any additional information during processing, we will contact you.

Service timeframes

Application type Estimated timeframe
Birth registration 9 working days
Name change  30 working days
Certificate, printout or source document  8 working days
Add or remove a parent’s details on a birth record 21 working days
Investigate a potential error on a record 3 to 6 months

Working days do not include weekends or public holidays. The timeframes above do not include delivery times for certificates.

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