Service timeframes
The Department of Internal Affairs currently has reduced staffing capacity due to COVID-19. There are processing delays to some Births, Deaths and Marriages (BDM) products and services. Check this page regularly for up-to-date timeframes.
We will process your application as soon as possible.
The timeframes below are estimates only. If we need any additional information during processing, we will contact you.
| Application type | Estimated timeframe |
|---|---|
| Birth registration | 9 working days |
| Name change | 30 working days |
| Certificate, printout or source document | 8 working days |
| Add or remove a parent’s details on a birth record | 21 working days |
| Investigate a potential error on a record | 3 to 6 months |
Working days do not include weekends or public holidays. The timeframes above do not include delivery times for certificates.
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