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  • Working after 65: ACC levies and entitlements

    Found in Work / Working after 65: ACC levies and entitlements

    If you work after you turn 65, you still pay ACC levies. You can claim for treatment of injuries, but if you have an accident and can't work, your entitlement to weekly compensation changes.

  • If you get ACC payments and NZ Super

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you get ACC payments and NZ Super

    You can get ACC payments and NZ Super payments at the same time, but only for 2 years.

  • Replace your driver licence if it’s been lost or stolen

    Found in Transport / Driver licences / Replace your driver licence if it’s been lost or stolen

    If you lose your licence or it’s been stolen, replace it as soon as you can — you can be fined for driving without it.

  • Get a death certificate

    Found in Family and whānau / Death and bereavement / Get a death certificate

    You might need a death certificate if you're administering someone's estate or applying for a funeral grant from Work and Income or ACC.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If you buy products that do not work like they’re meant to, are faulty, or have not arrived in time or in acceptable condition, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • If you’re fired or unfairly dismissed

    Found in Work / Workers’ rights / If you’re fired or unfairly dismissed

    If the process to fire you has not been handled properly or the reason you’ve been fired is not valid, you can raise a personal grievance with your employer.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • How to make a complaint

    Found in Engaging with government / Complain about a government department / How to make a complaint

    If you think you’ve been treated unfairly by a central or local government agency, you can make a complaint.

  • Alcohol interlocks

    Found in Transport / Driving fines and penalties / Alcohol interlocks

    An alcohol interlock is an electronic device that prevents you from driving if you’ve been drinking.

  • Scams

    Found in Law, crime and justice / Scams

    Taking care can help you avoid scams. If you think you’ve been scammed, report it straight away.

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