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  • Complain about a TV or radio programme or an ad

    Found in Consumer rights and complaints / How to complain / Complain about a TV or radio programme or an ad

    If you think a TV or radio programme hasn't followed the broadcasting standards, or an ad (on TV, radio, the internet or in print) hasn't followed the advertising standards, you can complain to the relevant authorities.

  • Free health advice

    Found in Health / Public health services / Free health advice

    Find out who to contact to get free health advice for you and your family.

  • Enrol to vote

    Found in Engaging with government / Enrol and vote in an election / Enrol to vote

    You can vote in NZ elections if you’re eligible and you’ve added your name to an electoral roll.

  • Studying and qualifications in Australia

    Found in Leaving NZ / Travel or move to Australia / Studying and qualifications in Australia

    As an NZ citizen, you can enrol your children in Australian schools. You and your family can study at Australian universities or polytechnics. If you already have a qualification it may be recognised, or you may have to apply for assessment.

  • Deposit an overseas divorce or dissolution certificate

    Found in Family and whānau / Getting married / Deposit an overseas divorce or dissolution certificate

    If you got married or had a civil union in New Zealand and legally ended the relationship overseas through a divorce or dissolution, you can get this information added to your marriage or civil union certificate.

  • Prescription charges

    Found in Health / Doctors, dentists and prescriptions / Prescription charges

    There used to be a $5 charge for standard prescriptions — this is now free. Some other prescriptions still have a prescription charge until you qualify for the prescription subsidy scheme.

  • Noisy neighbours

    Found in Housing and property / Neighbourhood problems / Noisy neighbours

    Try asking your neighbours to be quiet if they're making too much noise. You can also complain to their landlord or the council.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • PlunketLine

    Found in Health / Free health services for children / PlunketLine

    Phone 0800 933 922 to get advice about child health and parenting.

  • Complain about your financial services provider

    Found in Consumer rights and complaints / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company or financial adviser, you can make a complaint.

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