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For information about COVID-19, visit the Unite against COVID-19 website

Free health advice

Ring registered nurses 24 hours a day for health advice.

COVID-19 diagnosis, testing and treatment is free. This is irrespective of citizenship, visa status, nationality or medical insurance coverage.

COVID-19 questions and answers

Healthline has a special number for COVID-19 calls: 0800 358 5453.


In a medical emergency call 111.

If your call is not about COVID-19

Call Healthline on 0800 611 116 — it’s free and available 24 hours a day, 7 days a week. 

Call if you:

  • feel unwell — but not sure whether you need to see a doctor
  • need some urgent advice about a family member or friend who’s sick
  • are on holiday in NZ and want to know where the nearest doctor or pharmacy is.

If you need to talk to someone in your own language you can ask for a translator.

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