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  • What is a name change certificate

    Found in Passports, citizenship and identity / Proving and protecting your identity / Name change certificate / What is a name change certificate

    A name change certificate is an official record of a name change if they were born outside NZ.

  • Verify an apostille

    Found in Passports, citizenship and identity / Proving and protecting your identity / Use your NZ documents overseas / Verify an apostille

    Overseas organisations can check that the apostille they have received matches the information in the Authentication Unit database.

  • Get help to find birth, death and marriage records

    Found in History, culture and heritage / Research your family history / Get help to find birth, death and marriage records

    If you do not know the year of a record you're looking for, you can ask Births, Deaths and Marriages to search for it.

  • Register for the Māori electoral roll

    Found in Engaging with government / Enrol and vote in an election / Register for the Māori electoral roll

    If you’re of Māori descent, you can choose to be on the Māori electoral roll or the general electoral roll when you vote in general elections.

  • Make a complaint about food poisoning

    Found in Health / Food safety / Make a complaint about food poisoning

    500 New Zealanders a day get food poisoning. It’s a serious risk if you’re sick, pregnant, very young or elderly.

  • Australia office

    Found in Government A-Z / Department of Internal Affairs / Citizenship contact information / Contact the Citizenship Office / Australia office

    Check the progress of your application: To check the progress of your application, click on the link below. Select 'Continue saved application', then log in using RealMe. Check the progress of your application Freephone: 1300 559 535 (Australia only) Monday to Friday, 7am to 3.

  • Help paying for childcare

    Found in Family and whānau / Childcare and supervision / Help paying for childcare

    Depending on how much you earn and how old your children are, your family may be able to get help with the cost of childcare.

  • Translating official documents

    Found in Passports, citizenship and identity / Proving and protecting your identity / Translating official documents

    If you need a document translated into English or another language, you can organise the translation yourself or use the Department of Internal Affairs Translation Service.

  • Days in lieu (alternative holidays)

    Found in Work / Public holidays and work / Days in lieu (alternative holidays)

    If you work on a public holiday and it’s a day you usually work, you may get a paid day off you can take later. This is usually called an alternative holiday or a day in lieu.

  • How to request an NZeTA

    Found in Immigration and visas / Visitor visas and the NZeTA / How to request an NZeTA

    Find out how to request an NZeTA (New Zealand electronic Travel Authority) and how much it costs. Allow 72 hours for your request to be processed.

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