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For information about COVID-19, visit the Unite against COVID-19 website.

How to request an NZeTA

Find out how to request an NZeTA (New Zealand electronic Travel Authority) and how much it costs. Allow 72 hours for your request to be processed.

  1. 1

    For information about visas and COVID-19, visit the Immigration NZ website.

    COVID-19 — Immigration NZ

    Find out if you need an NZeTA

    To visit NZ, you need either an NZeTA or a visitor visa — unless you’re an Australian citizen.

    Check if you need a visitor visa or NZeTA

  2. 2

    Request and pay for your NZeTA

    You can request an NZeTA using the:

    • NZeTA website
    • NZeTA mobile app ⁠— search "NZETA" in the App Store or Google Play


    An NZeTA is valid for 2 years. Check the Immigration NZ website for costs and processing times.

    Request an NZeTA — Immigration NZ

    Most people will also have to pay the International Visitor Conservation and Tourism Levy (IVL).

    Refunds and cancellations

    You usually can’t get a refund. Check the NZeTA terms of use.

    You should get an email receipt within minutes. You’ll find out if your request is accepted within 72 hours. You can also check your NZeTA status online.

  3. 3

    If you change your dates

    You can use the NZeTA for multiple visits and it lasts for up to 2 years.

    You’ll need to pay for a new NZeTA if you change your travel dates by more than 2 years.

  4. 4

    At the border

    You do not have to show your NZeTA at the border.

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