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Before you travel
Found in Leaving NZ / Before you travel
Avoid surprises — before you go, find and check your passport, pay your fines and check if there are any special travel requirements for the countries you’re visiting.
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Disputes when buying a car
Found in Transport / Buying a vehicle / Disputes when buying a car
If you've bought a vehicle and something goes wrong, your rights depend on if you bought it from a motor vehicle trader or privately.
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The scope of Govt.nz
Found in About this website / The scope of Govt.nz
If you work in government, this guide helps you work out if your information and services should be on this site.
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Seeing a specialist
Found in Health / Doctors, dentists and prescriptions / Seeing a specialist
When you see a specialist, you’ll visit a medically trained and registered healthcare professional in that field of medicine. In most cases, you need to visit your General Practitioner (GP) first so they can refer you.
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Governing legislation
Found in Recreation and the environment / Daylight saving in NZ / Governing legislation
Our timezone, the daylight saving dates and the rules around what happens if you are working when the clocks change are governed by 2 pieces of legislation.
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Urgent admission to a residential care facility
Found in Health / Rest homes and residential care / Moving into residential care / Urgent admission to a residential care facility
Even if your need is urgent, you can only move into your preferred rest home or hospital if it has a suitable vacancy.
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Paying back your student loan
Found in Education / Tertiary education / Paying back your student loan
Repayments on your student loan depend on how much you earn and whether you’re based in New Zealand or living overseas.
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111 emergency service
Found in Law, crime and justice / Crimes and emergencies / 111 emergency service
If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.
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Fences, driveways and drains
Found in Housing and property / Neighbourhood problems / Fences, driveways and drains
Neighbours should share the costs for fences and shared driveways. You may share the costs for some drains.
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Your consumer rights
Found in Consumer rights and complaints / Your consumer rights
You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.