Urgent admission to a residential care facility
Even if your need is urgent, you can only move into your preferred rest home or hospital if it has a suitable vacancy.
Short-notice admission
When you go into residential care at short notice, the care facility you move to may not be your first choice.
Moving later to your preferred location
You can transfer to your preferred rest home or hospital later — when they have a suitable vacancy. But this only applies if they can provide the care you need.
Tell your doctor, the rest home and your family that you intend to move. It’s best to tell them as soon as possible.
Transfer to a different residential care facility
More information
Seniorline is a national information service that helps you find your way around the health system and access support services. It’s available Monday to Friday, 8am to 4pm.
- Freephone: 0800 725 463 (NZ only)
- Email: seniorline@adhb.govt.nz
- Website: Seniorline — Health New Zealand
Utility links and page information
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