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  • Getting help with your budget

    Found in Family and whānau / Financial help for your family / Getting help with your budget

    There are community services that can help you manage your finances.

  • Apply for a child's first passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Apply for a child's first passport

    Child passports are for children aged 15 and under. They cost $125 and are valid for 5 years. When a child turns 16, their passport is still valid until it expires or is cancelled.

  • Renew or replace a child passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Renew or replace a child passport

    Renewing a child's passport costs $125. Child passports are valid for 5 years. Once a child turns 16 their passport is valid until it expires or is cancelled. After that, they must renew their passport as an adult.

  • High Use Health Card

    Found in Health / Financial help and services / High Use Health Card

    If you visit your doctor more than 12 times in a year, talk to your doctor about the High Use Health Card to lower the cost of the visits.

  • Studying and qualifications in Australia

    Found in Leaving NZ / Travel or move to Australia / Studying and qualifications in Australia

    As an NZ citizen, you can enrol your children in Australian schools. You and your family can study at Australian universities or polytechnics. If you already have a qualification it may be recognised, or you may have to apply for assessment.

  • Check if you need an NZeTA or a visitor visa

    Found in Immigration and visas / Visitor visas and the NZeTA / Check if you need an NZeTA or a visitor visa

    If you come to New Zealand on a holiday, you may need to get an NZeTA or a visitor visa.

  • Fences, driveways and drains

    Found in Housing and property / Neighbourhood problems / Fences, driveways and drains

    Neighbours should share the costs for fences and shared driveways. You may share the costs for some drains.

  • Make a complaint about residential care

    Found in Health / Rest homes and residential care / Make a complaint about residential care

    There are different steps to take depending on your complaint, but tell the manager of the rest home or hospital first — they may be able to fix the problem.

  • If you travel overseas

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you travel overseas

    If you're away from NZ for 26 weeks or less, you may still receive your NZ Superannuation or Veteran's Pension.

  • Providing information when making financial transactions

    Found in Tax, benefits and finance / Providing information when making financial transactions

    You may be asked for information to prove who you are and where your money came from to complete certain financial transactions.

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