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  • Urgent admission to a residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Urgent admission to a residential care facility

    Even if your need is urgent, you can only move into your preferred rest home or hospital if it has a suitable vacancy.

  • Support at home after a needs assessment

    Found in Health / Help in your home / Support at home after a needs assessment

    As part of your needs assessment, a care plan is developed especially for you. Everyone supporting you uses this plan to deliver the services you need in your home.

  • Home modifications

    Found in Health / Help in your home / Home modifications

    Improving safety in your home by installing hand rails or a ramp can help you manage more easily in your home if you have a disability or an injury.

  • Home emergency checklist

    Found in Housing and property / Home emergency checklist

    How to prepare for and get through an emergency in New Zealand.

  • Your Admission Agreement and care plan

    Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan

    When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.

  • Payment dates for NZ Super and Veteran’s Pension

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / Payment dates for NZ Super and Veteran’s Pension

    NZ Super and Veteran’s Pension payments are made every second Tuesday. If there’s a public holiday, payments are made earlier.

  • What you pay for residential care

    Found in Health / Rest homes and residential care / Paying for residential care / What you pay for residential care

    What you pay each week is written in the Admission Agreement you sign with the rest home or hospital.

  • Help when you’re raising children

    Found in Family and whānau / Financial help for your family / Help when you’re raising children

    You may be able to get financial help for your family, even if you’re working or looking after a child that’s not your own.

  • Renting

    Found in Housing and property / Renting and flatting / Renting

    Tenants, landlords and flatmates have different rights and responsibilities when renting a home or boarding house room.

  • Refugees coming to New Zealand

    Found in Immigration and visas / Refugees coming to New Zealand

    Over 1,000 people come to New Zealand every year as refugees. Find out who can come here as a refugee and how the New Zealand government helps them resettle here.

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