Tenants, landlords and flatmates have different rights and responsibilities.
What you need to know before you rent
Find the right place for you, sign a tenancy agreement, pay your bond and inspect the property with your landlord before you move in.
Find out how much you should expect to pay.
What you have to do when you're renting
When you rent you must:
- pay your rent on time
- keep the place clean
- tell the landlord straight away if something needs to be fixed
- be a good neighbour
- make sure the number of people living in the property isn’t more than you've agreed with the landlord.
Tenants and flatmates have different rights
When you sign a tenancy agreement, you're a tenant. If you haven't signed a tenancy agreement, you're a flatmate. Tenants and flatmates have different rights and responsibilities.
What your landlord has to do
Your landlord must:
- make sure the property is clean and tidy before you move in
- make sure the property is safe to live in and complies with all the laws that apply to it
- tell you at least 60 days before putting the rent up
- give you 90 days written notice to end your tenancy — unless they're selling the house or it'll be used by their family, in which case it's 42 days. However, if you’re on a fixed-term tenancy, notice can’t be given to end the tenancy before it expires
- give you 48 hours notice that they're going to do an inspection
- give you 24 hours notice if they're coming to fix something
- ask your permission if they want to come in for any other reason.
Insulation will be compulsory in all rental homes from 1 July 2019.
Solving problems with your landlord
If there's a problem, talk to your landlord first. If this doesn’t work, you can go to mediation or to the Tenancy Tribunal.