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Home emergency checklist
Found in Housing and property / Home emergency checklist
How to prepare for and get through an emergency in New Zealand.
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Paying for home insulation
Found in Housing and property / Insulation and energy efficiency / Paying for home insulation
Find out if you can get help to pay for home insulation and efficient, fixed heating options through the Warmer Kiwi Homes programme.
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Services offered in residential care
Found in Health / Rest homes and residential care / Services offered in residential care
The services offered by residential care providers can vary. They must tell you about the services they offer and be clear about which ones you must pay extra for.
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When you have a problem at work
Found in Work / Workers’ rights / When you have a problem at work
If you have a problem at work talk to your boss directly. If you cannot solve it you can get help from government and other organisations. Some of this help is free.
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SuperGold cards
Found in Tax, benefits and finance / SuperGold cards
Who can get a SuperGold or Veteran SuperGold card, how to replace a lost card, where you can use the card in New Zealand and Australia. The card is issued by the Ministry of Social Development (MSD).
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Change your name in your passport
Found in Passports, citizenship and identity / Changing your name / Change your name in your passport
If you want to change the name in your passport, you’ll need to apply for a new one. The name in your passport must be your officially registered name.
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Postpone or defer paying your rates
Found in Housing and property / Get financial help with housing / Postpone or defer paying your rates
If you own your own home, many councils let you postpone or defer paying your rates. Check with your council to find out if they offer this service and whether you are eligible.
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Dental care
Found in Health / Doctors, dentists and prescriptions / Dental care
Basic dental services are free until you’re 18. If you need dental care after 18, and you’re on a low income or have a disability, illness or injury, you can apply for government help.
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Healthcare if you’re in NZ on a work visa
Found in Health / Public health services / Healthcare if you’re in NZ on a work visa
If you’re coming to NZ to work you'll need to make sure you’re covered if you have a health problem.
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Human rights and freedoms
Found in Law, crime and justice / Human rights in NZ / Human rights and freedoms
All New Zealanders are entitled to basic human rights and freedoms to protect them from unlawful discrimination. Find out about your rights, and how to get help or make a complaint.