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  • Get a warrant of fitness or certificate of fitness

    Found in Transport / Keeping a vehicle on the road / Get a warrant of fitness or certificate of fitness

    A warrant of fitness (WoF) or certificate of fitness inspection is a regular check to make sure your vehicle is safe.

  • Types of citizenship: birth, descent and grant

    Found in Passports, citizenship and identity / New Zealand citizenship / Types of citizenship: birth, descent and grant

    There are 3 main types of New Zealand citizenship: by birth, by descent and by grant.

  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    Make a complaint if you have a problem with your electricity, gas, water, phone, internet or an issue with access to shared property for broadband installations.

  • Prescription charges

    Found in Health / Doctors, dentists and prescriptions / Prescription charges

    There used to be a $5 charge for standard prescriptions — this is now free. Some other prescriptions still have a prescription charge until you qualify for the prescription subsidy scheme.

  • How to get an IRD number

    Found in Tax, benefits and finance / Get an IRD number / How to get an IRD number

    It’s important to get an IRD number as all your tax, entitlements (like student loan or Working for Families Tax Credits) and personal details are linked to this number.

  • Being deprived of NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / Changing your citizenship status / Being deprived of NZ citizenship

    In rare circumstances, the Minister of Internal Affairs can take away your New Zealand citizenship. You will no longer be able to use a New Zealand passport and you might not be allowed to live here.

  • Fences, driveways and drains

    Found in Housing and property / Neighbourhood problems / Fences, driveways and drains

    Neighbours should share the costs for fences and shared driveways. You may share the costs for some drains.

  • Planning for retirement

    Found in Work / Retiring from work / Planning for retirement

    It pays to plan for your retirement as early as possible.

  • Help for victims of crime

    Found in Law, crime and justice / Crimes and emergencies / Help for victims of crime

    If you or someone you care about is the victim of a crime, there's support and help available.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

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