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  • Dog problems and complaints

    Found in Housing and property / Neighbourhood problems / Dog problems and complaints

    If you're having problems with a dog, you can speak to the dog's owner. Otherwise you can speak to your local council.

  • Debt collection and repossession

    Found in Consumer rights and complaints / Debt and credit records / Debt collection and repossession

    Know your rights when a debt collector demands payment or takes your stuff because you cannot pay your bills.

  • Immunise your child for free

    Found in Health / Free health services for children / Immunise your child for free

    Immunisation protects children from many serious diseases. It also stops disease spreading within your family and the community.

  • Applying for NZ Superannuation

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / Applying for NZ Superannuation

    NZ Superannuation is a universal payment for NZ citizens and residents who are 65 or older.

  • Consumer laws

    Found in Consumer rights and complaints / Consumer laws

    Find out what laws protect you when buying from, or sharing your information with, businesses selling in New Zealand and online.

  • Requirements for children

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Requirements for children

    Children do not have to meet all the same requirements as adults to get New Zealand citizenship.

  • Convert your overseas driver licence

    Found in Transport / Driver licences / Convert your overseas driver licence

    If you have an overseas driver licence and you’ve been in New Zealand more than a year, you need to convert to an NZ driver licence to keep driving here legally.

  • Who can move into residential care

    Found in Health / Rest homes and residential care / Who can move into residential care

    When you can no longer manage in your own home, you can move into a rest home or hospital. Your doctor, other health professionals, and your family or whānau can help you decide where to move and when.

  • Help paying for childcare

    Found in Family and whānau / Childcare and supervision / Help paying for childcare

    Depending on how much you earn and how old your children are, your family may be able to get help with the cost of childcare.

  • Days in lieu (alternative holidays)

    Found in Work / Public holidays and work / Days in lieu (alternative holidays)

    If you work on a public holiday and it’s a day you usually work, you may get a paid day off you can take later. This is usually called an alternative holiday or a day in lieu.

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