Find out what laws protect you when buying from, or sharing your information with, businesses selling in New Zealand and online.
Problem with a product or service
You are covered by the Consumer Guarantees Act if there's a problem with a product or service you bought.
Problems with borrowing money or using credit
The Credit Contracts and Consumer Finance Act protects you when you borrow money or buy products or services on credit.
When a business acts in an unfair or misleading way
If a business acts in an unfair or misleading way, including sales tactics and selling unsafe products, you can be protected by the Fair Trading Act.
Protecting your personal information
The Privacy Act makes sure your personal information is kept safe and secure.
Being safe online
There are online safety laws and rules for e-signatures and electronic transactions, plus laws against spam and upsetting digital messages.