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  • Energy efficiency

    Found in Housing and property / Insulation and energy efficiency / Energy efficiency

    Work out how to save money on your energy bills, make your home more energy efficient and protect the environment.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If you buy products that do not work like they’re meant to, are faulty, or have not arrived in time or in acceptable condition, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • How many annual holidays you get

    Found in Work / Annual holidays / How many annual holidays you get

    All employees are entitled to at least 4 weeks’ paid annual holidays (annual leave) for each year they have worked for their employer.

  • Contact details by topic

    Found in Contact details by topic

    If you’re unsure who to contact, use the list below to work out which government organisation could help with your question.

  • When you arrive in Australia

    Found in Leaving NZ / Travel or move to Australia / When you arrive in Australia

    If you plan to work and live in Australia, there are things you’ll need to sort out as soon as you arrive, like your tax, healthcare and driver licence.

  • How to apply for a visitor visa

    Found in Immigration and visas / Visitor visas and the NZeTA / How to apply for a visitor visa

    If you come to New Zealand on a holiday, you might need to apply for a visitor visa before you arrive. Work out what you need to do to apply.

  • Sick leave

    Found in Work / Sick leave

    Find out when you can get sick leave from work. If you’re not eligible for sick leave, there may be other types of leave you can apply for.

  • Get a warrant of fitness or certificate of fitness

    Found in Transport / Keeping a vehicle on the road / Get a warrant of fitness or certificate of fitness

    A warrant of fitness (WoF) or certificate of fitness inspection is a regular check to make sure your vehicle is safe.

  • Rates rebate calculator

    Found in Housing and property / Get financial help with housing / Get a rates rebate / Rates rebate calculator

    Use the calculator to work out how much you might get as a rates rebate. This is an estimate only — your council will assess the actual amount when you apply.

  • What you have to do when you’re getting a benefit

    Found in Tax, benefits and finance / Benefits and allowances / What you have to do when you’re getting a benefit

    If you're getting a benefit, NZ Superannuation or a Veteran’s Pension from Work and Income, you must let them know if your contact details or circumstances change.

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