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Before you travel
Found in Leaving NZ / Before you travel
Avoid surprises — before you go, find and check your passport, pay your fines and check if there are any special travel requirements for the countries you’re visiting.
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Get proof you are a citizen
Found in Passports, citizenship and identity / New Zealand citizenship / Proof of citizenship / Get proof you are a citizen
If you have lost or damaged your New Zealand birth certificate or your citizenship certificate, you can apply for a replacement or call to check your certificate number.
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When you have a problem at work
Found in Work / Workers’ rights / When you have a problem at work
If you have a problem at work talk to your boss directly. If you cannot solve it you can get help from government and other organisations. Some of this help is free.
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Dog problems and complaints
Found in Housing and property / Neighbourhood problems / Dog problems and complaints
If you're having problems with a dog, you can speak to the dog's owner. Otherwise you can speak to your local council.
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Get proof you are not a citizen
Found in Passports, citizenship and identity / New Zealand citizenship / Proof of citizenship / Get proof you are not a citizen
You can get a certificate that proves you are not a New Zealand citizen.
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Use RealMe to prove your identity online
Found in Passports, citizenship and identity / Proving and protecting your identity / Use RealMe to prove your identity online
Use RealMe to prove who you are online and securely access many government and private sector services online.
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Complain about your utility provider
Found in Consumer rights and complaints / How to complain / Complain about your utility provider
Make a complaint if you have a problem with your electricity, gas, water, phone, internet or an issue with access to shared property for broadband installations.
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Enduring Power of Attorney (EPA) for property
Found in Family and whānau / Enduring Power of Attorney (EPA) for property
An EPA for property is a legal document that means that someone can look after your money and property if you become unable to.
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Complain about a TV or radio programme or an ad
Found in Consumer rights and complaints / How to complain / Complain about a TV or radio programme or an ad
If you think a TV or radio programme hasn't followed the broadcasting standards, or an ad (on TV, radio, the internet or in print) hasn't followed the advertising standards, you can complain to the relevant authorities.
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Help for children with behaviour problems
Found in Education / Learning support (special education) / Help for children with behaviour problems
Programmes for schools, teachers and parents to help children with behaviour and learning problems.