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  • Adopting a child

    Found in Family and whānau / Adoption and fostering / Adopting a child

    You can apply to adopt a child in New Zealand as a couple or as an individual.

  • Renew or replace your adult passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Renew or replace your adult passport

    Renewing an adult New Zealand passport costs $215. Adult passports are valid for 10 years.

  • Help with housing and paying rent

    Found in Housing and property / Get financial help with housing / Help with housing and paying rent

    If you’re having trouble finding or affording a stable home, you may be able to get access to low-cost housing or help with accommodation costs.

  • Get a warrant of fitness or certificate of fitness

    Found in Transport / Keeping a vehicle on the road / Get a warrant of fitness or certificate of fitness

    A warrant of fitness (WoF) or certificate of fitness inspection is a regular check to make sure your vehicle is safe.

  • Get someone else’s birth, death, or marriage certificate

    Found in History, culture and heritage / Research your family history / Get someone else’s birth, death, or marriage certificate

    New Zealand birth, death, marriage, civil union and name change certificates are public records. In most cases, they can be ordered by anyone.

  • Replace your driver licence if it’s been lost or stolen

    Found in Transport / Driver licences / Replace your driver licence if it’s been lost or stolen

    If you lose your licence or it’s been stolen, replace it as soon as you can — you can be fined for driving without it.

  • Types of residential care

    Found in Health / Rest homes and residential care / Types of residential care

    There are 4 types of full-time residential care. Providers sometimes offer more than one type of care within the same property.

  • Veteran's Pension

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / Veteran's Pension

    If you’ve served in NZ’s Armed Forces, you may be able to get a Veteran’s Pension when you turn 65.

  • Where to start when thinking about residential care

    Found in Health / Rest homes and residential care / Moving into residential care / Where to start when thinking about residential care

    If you’re looking to move into a rest home or hospital you have some big decisions to make. Find out what you first need to think about and do.

  • Complain to the Ombudsman

    Found in Engaging with government / Complain about a government department / Complain to the Ombudsman

    If you cannot solve a problem with a government agency, you can complain to the Ombudsman.

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