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  • Complain about your financial services provider

    Found in Consumer rights and complaints / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company or financial adviser, you can make a complaint.

  • Minimum wage

    Found in Work / Workers’ rights / Minimum wage

    Employees must be paid at least the minimum hourly wage rate for every hour worked.

  • Child abuse

    Found in Law, crime and justice / Abuse, harassment and domestic violence / Child abuse

    If you're worried a child is being abused, please report your suspicions so authorities can investigate.

  • Dog problems and complaints

    Found in Housing and property / Neighbourhood problems / Dog problems and complaints

    If you're having problems with a dog, you can speak to the dog's owner. Otherwise you can speak to your local council.

  • Debt collection and repossession

    Found in Consumer rights and complaints / Debt and credit records / Debt collection and repossession

    Know your rights when a debt collector demands payment or takes your stuff because you cannot pay your bills.

  • Retirement age

    Found in Work / Retiring from work / Retirement age

    There is no official retirement age in New Zealand. The common age to retire is 65 when NZ Super and some other pension payments start.

  • Nursing and medical help at home

    Found in Health / Help in your home / Nursing and medical help at home

    A nurse or other health professional may visit you at home to help with your medications and medical needs. Learn more about these services and if you qualify.

  • How many annual holidays you get

    Found in Work / Annual holidays / How many annual holidays you get

    All employees are entitled to at least 4 weeks’ paid annual holidays (annual leave) for each year they have worked for their employer.

  • Personal medical alarms

    Found in Health / Help in your home / Personal medical alarms

    Apply for government help to pay for a monitored medical alarm service if you have an ongoing illness, an injury, age-related health problems or if you’re a disabled person.

  • Promotional tiles

    Found in About this website / Promotional tiles

    The promo tiles on Govt.nz link to timely or new information. See how to request a tile for your new service or tool.

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