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For information about COVID-19, visit the Unite against COVID-19 website.

Unite against COVID-19

Australia office

COVID-19 and citizenship services:

Walk-in services are currently unavailable.

For urgent enquiries, call us between 6am and 5pm, Monday to Friday. 

We encourage you to apply online if you can.


1300 559 535 (Australia only)

Monday to Friday, 6am–5pm (Sydney time)


+61 2 9225 2300 (outside Australia)

Monday to Friday, 6am–5pm (Sydney time)

Opening hours: Monday to Friday, 10am to 3pm (excluding public holidays)
Street address:
Level 22
20 Bond Street
Sydney NSW 2000
(Show map)
Postal address:
GPO Box 365
New South Wales 2001
Online information:

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