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For information about COVID-19, visit the Unite against COVID-19 website

Christchurch office

COVID-19 update:

Our Christchurch public counter is temporarily closed due to reduced staff capacity. If you need to call us, be aware that wait times are currently high. You can still apply for citizenship online:

Apply for NZ citizenship

Application timeframes

Freephone: 0800 22 51 51 (New Zealand only)
Phone: +64 4 462 0651 (outside New Zealand)
Opening hours: Monday to Friday: 9am to 4pm, by appointment only
Street address:
Level 1, BNZ Centre
120 Hereford Street
(Show map)
Postal address:
New Zealand Citizenship Office
PO Box 25211
Christchurch 8144
Online information:

Contact us through NZ Relay

If you are Deaf, hard of hearing, deaf-blind or speech-impaired, you can use the New Zealand Relay Service (NZ Relay) to contact us.

New Zealand Relay

Utility links and page information

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