Skip to main content

For information about COVID-19, visit the Unite against COVID-19 website

Contact the Citizenship Office

COVID-19 update:

Our Auckland, Wellington and Christchurch counters are open by appointment only. Our Manukau counter remains closed.

As of 7 January 2022, all visitors to our sites must have a valid My Vaccine Pass or be exempt due to age.

If you have a temporary Ministry of Health vaccine exemption letter, our sites will accept these until close of business on 17 January.

If you need to come in for an appointment:

  • Wear a mask and maintain 2 metres physical distance.
  • Scan the QR code using the NZ COVID Tracer app.
  • Only the person with the appointment can attend, unless a support person is needed.
  • Stay home if you feel unwell and call us instead.

0800 22 51 51 (NZ only)

Phone: +64 4 462 0651 (outside NZ)
Contact centre hours: Monday to Friday, 8am to 5.30pm
Postal address:
PO Box 10680
Wellington 6143
Online information:

Utility links and page information

Is there something wrong with this page?

Page last updated: