Contact the Citizenship Office
NZ Post delays:
There may be delivery delays due to the impact of Cyclone Gabrielle on NZ Post services.
For the latest updates, visit NZ Post:
| Freephone: |
0800 22 51 51 (NZ only) |
|---|---|
| Phone: | +64 4 462 0651 (outside NZ) |
| Email: |
|
| Contact centre hours: | Monday to Friday, 9am to 5.30pm |
| Postal address: | PO Box 10680 Wellington 6140 |
| Online information: |
What to include when you email us:
For enquiries about a current application, email citizenship@dia.govt.nz and include:
- the applicant’s full name, date of birth and country of birth
- the delivery address and daytime contact number
- details about your enquiry.
Contact us through NZ Relay
If you are Deaf, hard of hearing, deaf-blind or speech-impaired, you can use the New Zealand Relay Service (NZ Relay) to contact us.