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Contact the Citizenship Office

Check the progress of your application:

To check the progress of your application, click on the link below. Select 'Continue saved application', then log in using RealMe.

Check the progress of your application


0800 22 51 51 (NZ only)

Phone: +64 4 462 0651 (outside NZ)
Contact centre hours: Monday to Friday, 9am to 5.30pm
Postal address:
PO Box 10680
Wellington 6140
Online information:

What to include when you email us:

For enquiries about a current application, email and include:

  • the applicant’s full name, date of birth and country of birth
  • the delivery address and daytime contact number
  • details about your enquiry.
For general enquiries, email and include your daytime contact number.

Contact us through NZ Relay

If you are Deaf, hard of hearing, deaf-blind or speech-impaired, you can use the New Zealand Relay Service (NZ Relay) to contact us.

New Zealand Relay

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