Contact the Citizenship Office
COVID-19 update:
Our New Zealand public counters are temporarily closed due to reduced staff capacity. If you need to call us, be aware that wait times are currently high.
You can still apply for citizenship online:
| Freephone: |
0800 22 51 51 (NZ only) |
|---|---|
| Phone: | +64 4 462 0651 (outside NZ) |
| Email: |
|
| Contact centre hours: | Monday to Friday, 9am to 5.30pm |
| Postal address: | PO Box 10680 Wellington 6143 |
| Online information: |
What to include when you email us:
For enquiries about a current application, email citizenship@dia.govt.nz and include:
- the applicant’s full name, date of birth and country of birth
- the delivery address and daytime contact number
- details about your enquiry.
Contact us through NZ Relay
If you are Deaf, hard of hearing, deaf-blind or speech-impaired, you can use the New Zealand Relay Service (NZ Relay) to contact us.
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