Skip to main content

Contact the Citizenship Office


0800 22 51 51 (NZ only)

Phone: +64 4 462 0651 (outside NZ)
Contact centre hours: Monday to Friday, 9am to 5.30pm
Postal address:
PO Box 10680
Wellington 6140
Online information:

What to include when you email us:

For enquiries about a current application, email and include:

  • the applicant’s full name, date of birth and country of birth
  • the delivery address and daytime contact number
  • details about your enquiry.
For general enquiries, email and include your daytime contact number.

Contact us through NZ Relay

If you are Deaf, hard of hearing, deaf-blind or speech-impaired, you can use the New Zealand Relay Service (NZ Relay) to contact us.

New Zealand Relay

Utility links and page information