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For information about COVID-19, visit the Unite against COVID-19 website

Contact the Citizenship Office

COVID-19 update:

Our Wellington and Christchurch public counters are open at Alert Level 2. Our Auckland and Manukau counters remain closed.

We are currently operating with significantly reduced staff, which is impacting service and delivery times. We thank you for your patience.

If you can, apply online or by post. 


0800 22 51 51 (NZ only)

Phone: +64 4 462 0651 (outside NZ)
Contact centre hours: Monday to Friday, 8am to 5.30pm
Postal address:
PO Box 10680
Wellington 6143
Online information:

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