Auckland office
COVID-19 update:
Our Auckland public counter is temporarily closed due to reduced staff capacity. If you need to call us, be aware that wait times are currently high. You can still apply for citizenship online:
| Freephone: | 0800 22 51 51 (New Zealand only) |
|---|---|
| Phone: | +64 4 462 0651 (outside New Zealand) |
| Email: |
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| Opening hours: | Monday to Friday: 9am to 4pm, by appointment only |
| Street address: | Carlaw Park 12-14 Nicholls Lane Parnell Auckland 1010 (Show map) |
| Postal address: | New Zealand Citizenship Office PO Box 6147 Auckland 1141 |
| Online information: |
What to include when you email us:
For enquiries about a current application, email citizenship@dia.govt.nz and include:
- the applicant's full name, date of birth and country of birth
- your delivery address and daytime contact number
- details about your enquiry.
Contact us through NZ Relay
If you are Deaf, hard of hearing, deaf-blind or speech-impaired, you can use the New Zealand Relay Service (NZ Relay) to contact us.
Utility links and page information
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