Auckland office
Auckland public counter:
Our Auckland counter is open by appointment only. We encourage you to apply online if you can.
If you need to come in for an appointment, you do not need to wear a mask — but you can if you want to.
Stay home if you feel unwell and call us instead.
| Freephone: | 0800 22 51 51 (New Zealand only) |
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| Phone: | +64 4 462 0651 (outside New Zealand) |
| Email: |
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| Opening hours: | Monday to Friday: 9am to 4pm, by appointment only |
| Street address: | Carlaw Park 12-14 Nicholls Lane Parnell Auckland 1010 (Show map) |
| Postal address: | New Zealand Citizenship Office PO Box 6147 Auckland 1141 |
| Online information: |
Contact us through NZ Relay
If you are Deaf, hard of hearing, deaf-blind or speech-impaired, you can use the New Zealand Relay Service (NZ Relay) to contact us.