Skip to main content

For information about COVID-19, visit the Unite against COVID-19 website

Auckland office

COVID-19 update:

Our Auckland public counter is temporarily closed due to reduced staff capacity. If you need to call us, be aware that wait times are currently high. You can still apply for citizenship online:

Apply for NZ citizenship

Application timeframes

Freephone: 0800 22 51 51 (New Zealand only)
Phone: +64 4 462 0651 (outside New Zealand)
Opening hours: Monday to Friday: 9am to 4pm, by appointment only
Street address:
Carlaw Park
12-14 Nicholls Lane
Auckland 1010
(Show map)
Postal address:
New Zealand Citizenship Office
PO Box 6147
Auckland 1141
Online information:

What to include when you email us:

For enquiries about a current application, email and include:

  • the applicant's full name, date of birth and country of birth
  • your delivery address and daytime contact number
  • details about your enquiry.
For general enquiries, email and include your daytime contact number.

Contact us through NZ Relay

If you are Deaf, hard of hearing, deaf-blind or speech-impaired, you can use the New Zealand Relay Service (NZ Relay) to contact us.

New Zealand Relay

Utility links and page information

Last updated