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  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If you buy products that do not work like they’re meant to, are faulty, or have not arrived in time or in acceptable condition, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Disputes when buying a car

    Found in Transport / Buying a vehicle / Disputes when buying a car

    If you've bought a vehicle and something goes wrong, your rights depend on if you bought it from a motor vehicle trader or privately.

  • Pruning tree branches

    Found in Housing and property / Neighbourhood problems / Pruning tree branches

    You can trim most branches or roots that cross into your property up to the property boundary.

  • Accessibility statement

    Found in About this website / Accessibility statement

    The current state of accessibility on Govt.nz and how improvements are being made.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Make a complaint about food poisoning

    Found in Health / Food safety / Make a complaint about food poisoning

    500 New Zealanders a day get food poisoning. It’s a serious risk if you’re sick, pregnant, very young or elderly.

  • Buying a used car

    Found in Transport / Buying a vehicle / Buying a used car

    Transfer a vehicle into your name — and check it is not stolen and there’s no money owing against it.

  • Working in NZ for up to 3 months

    Found in Immigration and visas / Get a visa to work in NZ / Working in NZ for up to 3 months

    Some types of visitor visas allow you to work in New Zealand for up to 3 months.

  • Wellington office

    Found in Government A-Z / Department of Internal Affairs / Citizenship contact information / Contact the Citizenship Office / Wellington office

    Check the progress of your application: To check the progress of your application, click on the link below. Select 'Continue saved application', then log in using RealMe.

  • Feedback about the Govt.nz website

    Found in About this website / Feedback about the Govt.nz website

    Ask a question about the Govt.nz website, suggest an improvement to the website, or report a problem about the website to the Govt.nz team.

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