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When you arrive in Australia
Found in Leaving NZ / Travel or move to Australia / When you arrive in Australia
If you plan to work and live in Australia, there are things you’ll need to sort out as soon as you arrive, like your tax, healthcare and driver licence.
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NZ citizenship if you are adopted
Found in Passports, citizenship and identity / New Zealand citizenship / NZ citizenship if you are adopted
If you were born and adopted in New Zealand you are likely to be a New Zealand citizen. If you were born or adopted outside New Zealand, you might be a citizen — if not, you may be able to apply to become one.
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How to get an IRD number
Found in Tax, benefits and finance / Get an IRD number / How to get an IRD number
It’s important to get an IRD number as all your tax, entitlements (like student loan or Working for Families Tax Credits) and personal details are linked to this number.
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Complain about something you bought
Found in Consumer rights and complaints / How to complain / Complain about something you bought
If you buy products that do not work like they’re meant to, are faulty, or have not arrived in time or in acceptable condition, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.
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Free health advice
Found in Health / Public health services / Free health advice
Find out who to contact to get free health advice for you and your family.
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How to make a complaint
Found in Engaging with government / Complain about a government department / How to make a complaint
If you think you’ve been treated unfairly by a central or local government agency, you can make a complaint.
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Māori culture and heritage
Found in History, culture and heritage / Māori language, culture and heritage / Māori culture and heritage
Māori culture is a big part of NZ’s identity, so respecting, preserving and promoting it is vital.
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How many annual holidays you get
Found in Work / Annual holidays / How many annual holidays you get
All employees are entitled to at least 4 weeks’ paid annual holidays (annual leave) for each year they have worked for their employer.
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Providing information when making financial transactions
Found in Tax, benefits and finance / Providing information when making financial transactions
You may be asked for information to prove who you are and where your money came from to complete certain financial transactions.
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Maintaining your house and garden
Found in Health / Help in your home / Maintaining your house and garden
If you have ongoing health problems, an injury or a disability, you can get help with housework, buying furniture or appliances, and some essential maintenance. First check that you’re eligible.