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  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If you buy products that do not work like they’re meant to, are faulty, or have not arrived in time or in acceptable condition, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Healthcare if you’re in NZ on a work visa

    Found in Health / Public health services / Healthcare if you’re in NZ on a work visa

    If you’re coming to NZ to work you'll need to make sure you’re covered if you have a health problem.

  • Disputes when buying a car

    Found in Transport / Buying a vehicle / Disputes when buying a car

    If you've bought a vehicle and something goes wrong, your rights depend on if you bought it from a motor vehicle trader or privately.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Paying tax if you come to work in NZ

    Found in Tax, benefits and finance / Tax / Paying tax if you come to work in NZ

    If you’re coming to NZ to work, you’ll need to pay tax.

  • NZ’s natural resources

    Found in Recreation and the environment / NZ’s natural resources

    Find out how we manage and protect our natural resources.

  • Complain about a marriage or civil union celebrant

    Found in Family and whānau / Getting married / Complain about a marriage or civil union celebrant

    If you have a serious problem with a marriage or civil union celebrant not performing their legal duties before, during or after your ceremony, you can make a formal complaint about them.

  • Legal aid

    Found in Law, crime and justice / The courts / Legal aid

    If you cannot afford to pay for a lawyer, you can apply for legal aid.

  • Child abuse

    Found in Law, crime and justice / Abuse, harassment and domestic violence / Child abuse

    If you're worried a child is being abused, please report your suspicions so authorities can investigate.

  • Find a doctor

    Found in Health / Doctors, dentists and prescriptions / Find a doctor

    Choose a doctor in your area and find out about enrolling.

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