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  • 111 emergency service

    Found in Law, crime and justice / Crimes and emergencies / 111 emergency service

    If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.

  • Leaky homes

    Found in Housing and property / Leaky homes

    Check your property for signs of having a leaky home.

  • Home modifications

    Found in Health / Help in your home / Home modifications

    Improving safety in your home by installing hand rails or a ramp can help you manage more easily in your home if you have a disability or an injury.

  • Paying for home insulation

    Found in Housing and property / Insulation and energy efficiency / Paying for home insulation

    Find out if you can get help to pay for home insulation and efficient, fixed heating options through the Warmer Kiwi Homes programme.

  • Home emergency checklist

    Found in Housing and property / Home emergency checklist

    How to prepare for and get through an emergency in New Zealand.

  • Renovating your home

    Found in Housing and property / Building and renovating / Renovating your home

    If you’re renovating, make sure you use licensed tradespeople and get consents where you need them.

  • How government works

    Found in Engaging with government / How government works

    The Government is formed after a democratic election held every 3 years.

  • How to pay tax

    Found in Tax, benefits and finance / Tax / How to pay tax

    If you’re earning any sort of income, you have to pay tax. Make sure you're paying the right amount so you do not end up with a large bill.

  • How to make a complaint

    Found in Engaging with government / Complain about a government department / How to make a complaint

    If you think you’ve been treated unfairly by a central or local government agency, you can make a complaint.

  • How to request an NZeTA

    Found in Immigration and visas / Visitor visas and the NZeTA / How to request an NZeTA

    Find out how to request an NZeTA (New Zealand electronic Travel Authority) and how much it costs. Allow 72 hours for your request to be processed.

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