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  • Get a copy of a WW1 service record

    Found in History, culture and heritage / NZ’s history / Get a copy of a WW1 service record

    Archives New Zealand is in the process of putting the military records of everyone who served in World War I online.

  • Make a complaint about residential care

    Found in Health / Rest homes and residential care / Make a complaint about residential care

    There are different steps to take depending on your complaint, but tell the manager of the rest home or hospital first — they may be able to fix the problem.

  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    Make a complaint if you have a problem with your electricity, gas, water, phone, internet or an issue with access to shared property for broadband installations.

  • Terms of use

    Found in Using this website / Terms of use

    By viewing and using this site, you agree to these Terms of use.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If you buy products that do not work like they’re meant to, are faulty, or have not arrived in time or in acceptable condition, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Privacy notice for Govt.nz

    Found in Using this website / Privacy notice for Govt.nz

    This notice explains how and when Govt.nz collects personal information, what we do with it and your right to see or change it.

  • Accessibility statement

    Found in About this website / Accessibility statement

    The current state of accessibility on Govt.nz and how improvements are being made.

  • Choose the right tax code for your NZ Superannuation

    Found in Tax, benefits and finance / Tax / Choose the right tax code for your NZ Superannuation

    When you start getting NZ Super you might still have other sources of income. You need to make sure you’re using the correct tax code.

  • Scams

    Found in Law, crime and justice / Scams

    Taking care can help you avoid scams. If you think you’ve been scammed, report it straight away.

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