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  • Home support services — reporting a problem

    Found in Health / Help in your home / Home support services — reporting a problem

    If you have a concern, contact your service provider. You can also contact the government agency that funds your care, or the Health and Disability Commissioner.

  • Find a doctor

    Found in Health / Doctors, dentists and prescriptions / Find a doctor

    Choose a doctor in your area and find out about enrolling.

  • What to get ready before you apply for NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / How to apply for NZ citizenship / What to get ready before you apply for NZ citizenship

    Get your photo and documents ready before starting your citizenship application. You will also need an identity referee (if you are applying online) or a witness (if you are applying in person or by post).

  • Changing your tax code

    Found in Tax, benefits and finance / Tax / Changing your tax code

    If you start or stop work, remember that you may need to change the tax code you use for any other sources of income, such as NZ Superannuation, investments or another job.

  • Choose the gender on your citizenship record

    Found in Passports, citizenship and identity / Changing your gender / Choose the gender on your citizenship record

    If your gender is different to the one on your birth certificate, you can ask for your citizenship certificate to show your new gender (if you have not yet applied for citizenship), or request an evidentiary certificate (if you have been granted citizenship).

  • Free health advice

    Found in Health / Public health services / Free health advice

    Find out who to contact to get free health advice for you and your family.

  • Where to start when thinking about residential care

    Found in Health / Rest homes and residential care / Moving into residential care / Where to start when thinking about residential care

    If you’re looking to move into a rest home or hospital you have some big decisions to make. Find out what you first need to think about and do.

  • Complain to the Ombudsman

    Found in Engaging with government / Complain about a government department / Complain to the Ombudsman

    If you cannot solve a problem with a government agency, you can complain to the Ombudsman.

  • High Use Health Card

    Found in Health / Financial help and services / High Use Health Card

    If you visit your doctor more than 12 times in a year, talk to your doctor about the High Use Health Card to lower the cost of the visits.

  • If you live alone

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you live alone

    You'll get a higher amount of NZ Superannuation or Veteran's Pension if you're single and live by yourself. This takes into account the extra costs of running a household on your own.

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