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Refugees coming to New Zealand
Found in Immigration and visas / Refugees coming to New Zealand
Over 1,000 people come to New Zealand every year as refugees. Find out who can come here as a refugee and how the New Zealand government helps them resettle here.
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How to make a complaint
Found in Engaging with government / Complain about a government department / How to make a complaint
If you think you’ve been treated unfairly by a central or local government agency, you can make a complaint.
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How government works
Found in Engaging with government / How government works
The Government is formed after a democratic election held every 3 years.
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How to get an IRD number
Found in Tax, benefits and finance / Get an IRD number / How to get an IRD number
It’s important to get an IRD number as all your tax, entitlements (like student loan or Working for Families Tax Credits) and personal details are linked to this number.
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How to apply for a visitor visa
Found in Immigration and visas / Visitor visas and the NZeTA / How to apply for a visitor visa
If you come to New Zealand on a holiday, you might need to apply for a visitor visa before you arrive. Work out what you need to do to apply.
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How to get fertility treatment
Found in Family and whānau / Fertility issues and assisted reproduction / How to get fertility treatment
Some fertility treatments are funded for eligible people in NZ.
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How to make a submission on a bill
Found in Engaging with government / Consultations — have your say / How to make a submission on a bill
How to find out what parliamentary bills are open for public feedback and options for how to make a submission.
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How to pay the International Visitor Levy
Found in Immigration and visas / Visitor visas and the NZeTA / How to pay the International Visitor Levy
Most people visiting New Zealand for a short period of time must pay the NZD$35 International Visitor Conservation and Tourism Levy (IVL).
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Community Services Card
Found in Health / Financial help and services / Community Services Card
Work and Income supply the Community Services Card (CSC) on behalf of the Ministry of Health to help lower healthcare costs.
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Make a complaint about residential care
Found in Health / Rest homes and residential care / Make a complaint about residential care
There are different steps to take depending on your complaint, but tell the manager of the rest home or hospital first — they may be able to fix the problem.