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Your Admission Agreement and care plan
Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan
When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.
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Urgent admission to a residential care facility
Found in Health / Rest homes and residential care / Moving into residential care / Urgent admission to a residential care facility
Even if your need is urgent, you can only move into your preferred rest home or hospital if it has a suitable vacancy.
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Complain about a TV or radio programme or an ad
Found in Consumer rights and complaints / How to complain / Complain about a TV or radio programme or an ad
If you think a TV or radio programme hasn't followed the broadcasting standards, or an ad (on TV, radio, the internet or in print) hasn't followed the advertising standards, you can complain to the relevant authorities.
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Enrol to vote
Found in Engaging with government / Enrol and vote in an election / Enrol to vote
You can vote in NZ elections if you’re eligible and you’ve added your name to an electoral roll.
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Get a death certificate
Found in Family and whānau / Death and bereavement / Get a death certificate
You might need a death certificate if you're administering someone's estate or applying for a funeral grant from Work and Income or ACC.
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Deposit an overseas divorce or dissolution certificate
Found in Family and whānau / Getting married / Deposit an overseas divorce or dissolution certificate
If you got married or had a civil union in New Zealand and legally ended the relationship overseas through a divorce or dissolution, you can get this information added to your marriage or civil union certificate.
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Postpone or defer paying your rates
Found in Housing and property / Get financial help with housing / Postpone or defer paying your rates
If you own your own home, many councils let you postpone or defer paying your rates. Check with your council to find out if they offer this service and whether you are eligible.
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Being deprived of NZ citizenship
Found in Passports, citizenship and identity / New Zealand citizenship / Changing your citizenship status / Being deprived of NZ citizenship
In rare circumstances, the Minister of Internal Affairs can take away your New Zealand citizenship. You will no longer be able to use a New Zealand passport and you might not be allowed to live here.
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Paying for heating
Found in Health / Help in your home / Paying for heating
You can get government help with the cost of heating and insulating your home depending on your circumstances, your income and assets. Find out if you qualify.
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GST rate
Found in Tax, benefits and finance / Tax / GST rate
You pay a 15% goods and services tax (GST) on most of your purchases in New Zealand.