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Disputes when buying a car
Found in Transport / Buying a vehicle / Disputes when buying a car
If you've bought a vehicle and something goes wrong, your rights depend on if you bought it from a motor vehicle trader or privately.
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Buying a used car
Found in Transport / Buying a vehicle / Buying a used car
Transfer a vehicle into your name — and check it is not stolen and there’s no money owing against it.
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Buying a house, apartment or a rental property
Found in Housing and property / Buying or selling a home / Buying a house, apartment or a rental property
Learn about the house buying process. Work out what you can afford before you start looking at properties.
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Financial help for first home buyers
Found in Housing and property / Buying or selling a home / Financial help for first home buyers
You may be able to get government help to buy your first home if you’re a KiwiSaver member, a Kāinga Ora tenant and wish to buy the house that you live in, or are Māori and want to live on your ancestral land.
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Food labelling
Found in Health / Food safety / Food labelling
Food labels help you make informed choices about the products you buy.
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Consumer laws
Found in Consumer rights and complaints / Consumer laws
Find out what laws protect you when buying from, or sharing your information with, businesses selling in New Zealand and online.
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Complain about something you bought
Found in Consumer rights and complaints / How to complain / Complain about something you bought
If you buy products that do not work like they’re meant to, are faulty, or have not arrived in time or in acceptable condition, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.
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Maintaining your house and garden
Found in Health / Help in your home / Maintaining your house and garden
You may qualify for help with cleaning your home, doing the laundry, buying essential appliances, mowing the lawn, weeding the garden and getting essential home maintenance tasks done. Find out how to get these home support services and if you qualify.
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Your consumer rights
Found in Consumer rights and complaints / Your consumer rights
You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.
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Vehicle licensing and road user charges
Found in Transport / Keeping a vehicle on the road / Vehicle licensing and road user charges
To be on the road legally, your car needs to have a current licence. You’ll also need to pay road user charges (RUC) if your vehicle runs on diesel or electricity, or both — including plug-in vehicles that run on petrol.