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  • When you get a job offer

    Found in Work / Finding and starting a job / When you get a job offer

    Before you accept a job, you need to agree on your pay, hours and working conditions. You can apply for money to help pay the costs of starting a new job.

  • How to order a civil union certificate

    Found in Family and whānau / Getting married / Civil unions / How to order a civil union certificate

    It’s easiest to order a civil union certificate online. You can also order by phone, post, or in person.

  • If you’re fired or unfairly dismissed

    Found in Work / Workers’ rights / If you’re fired or unfairly dismissed

    If the process to fire you has not been handled properly or the reason you’ve been fired is not valid, you can raise a personal grievance with your employer.

  • What to organise before you die

    Found in Family and whānau / Death and bereavement / What to organise before you die

    Check what to think about and organise before you die. You can also create your own plan on the End of Life Service website.

  • Complain about your financial services provider

    Found in Consumer rights and complaints / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company, broker, buy now pay later provider or financial adviser, you can make a complaint.

  • Days in lieu (alternative holidays)

    Found in Work / Public holidays and work / Days in lieu (alternative holidays)

    If you work on a public holiday and it’s a day you usually work, you may get a paid day off you can take later. This is usually called an alternative holiday or a day in lieu.

  • When you have a problem at work

    Found in Work / Workers’ rights / When you have a problem at work

    If you have a problem at work talk to your boss directly. If you cannot solve it you can get help from government and other organisations. Some of this help is free.

  • Congratulatory messages

    Found in Family and whānau / Congratulatory messages

    You can get a free congratulatory message for significant birthdays and wedding anniversaries from the King and New Zealand dignitaries.

  • Get a non-disclosure direction

    Found in Passports, citizenship and identity / Proving and protecting your identity / Access to your birth, marriage and name change records / Get a non-disclosure direction

    You can block access to your birth, marriage, civil union and name change records if your safety is at risk.

  • Family violence leave

    Found in Work / Family violence leave

    If you, or a child in your care, are affected by domestic and family violence, you can ask your employer for paid family violence leave and flexible working arrangements.

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