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  • Privileges and responsibilities of a citizen

    Found in Passports, citizenship and identity / New Zealand citizenship / Privileges and responsibilities of a citizen

    When you become a New Zealand citizen, you will have the same privileges as a person who was born here. You will also have the same responsibilities.

  • Child abuse

    Found in Law, crime and justice / Abuse, harassment and domestic violence / Child abuse

    If you're worried a child is being abused, please report your suspicions so authorities can investigate.

  • Prescription subsidy scheme

    Found in Health / Doctors, dentists and prescriptions / Prescription subsidy scheme

    If you’ve paid for 20 prescriptions in a year (from 1 February), you do not have to pay any more prescription charges for the rest of that year (to 31 January).

  • Urgent admission to a residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Urgent admission to a residential care facility

    Even if your need is urgent, you can only move into your preferred rest home or hospital if it has a suitable vacancy.

  • Find your Member of Parliament (MP)

    Found in Engaging with government / Find your Member of Parliament (MP)

    MPs represent you in Parliament. You have the right to contact an MP to discuss any issue.

  • Pruning tree branches

    Found in Housing and property / Neighbourhood problems / Pruning tree branches

    You can trim most branches or roots that cross into your property up to the property boundary.

  • Financial help and benefits if you’re over 65

    Found in Tax, benefits and finance / Managing your money in retirement / Financial help and benefits if you’re over 65

    Most New Zealanders over 65 can get NZ Super. For lower incomes, you may also be able to get government help to pay for regular costs or unexpected expenses.

  • Make a complaint about food poisoning

    Found in Health / Food safety / Make a complaint about food poisoning

    500 New Zealanders a day get food poisoning. It’s a serious risk if you’re sick, pregnant, very young or elderly.

  • Paying for heating

    Found in Health / Help in your home / Paying for heating

    Apply for help with the costs of heating your home, or check advice for keeping those expenses down.

  • Job hunting

    Found in Work / Finding and starting a job / Job hunting

    Discover jobs that would suit you, find and apply for vacancies, and prepare for interviews.

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