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  • Going back to work after your parental leave ends

    Found in Work / Parental leave / Going back to work after your parental leave ends

    Find information about returning to work, breaks for breastfeeding, and how to get help with childcare and other costs when you’re back in work.

  • Use RealMe to prove your identity online

    Found in Passports, citizenship and identity / Proving and protecting your identity / Use RealMe to prove your identity online

    Use RealMe to prove who you are online and securely access many government and private sector services online.

  • Seeing a specialist

    Found in Health / Doctors, dentists and prescriptions / Seeing a specialist

    When you see a specialist, you’ll visit a medically trained and registered healthcare professional in that field of medicine. In most cases, you need to visit your General Practitioner (GP) first so they can refer you.

  • Working over Easter

    Found in Work / Public holidays and work / Working over Easter

    Only Good Friday and Easter Monday are public holidays. Easter Sunday is not a public holiday, and shops can choose to open if their local council lets them.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Income after you turn 65

    Found in Tax, benefits and finance / Managing your money in retirement / Income after you turn 65

    Most people get NZ Superannuation when they turn 65, but there are other sources of income you might use to support yourself. These can affect the tax you pay or benefits you can apply for.

  • Help for victims of crime

    Found in Law, crime and justice / Crimes and emergencies / Help for victims of crime

    If you or someone you care about is the victim of a crime, there's support and help available.

  • Transfer to a different residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Transfer to a different residential care facility

    You can transfer to another residential care facility if you want to. Or you may have to transfer if the level of care you need has changed.

  • Paying for home insulation

    Found in Housing and property / Insulation and energy efficiency / Paying for home insulation

    Find out if you can get help to pay for home insulation and efficient, fixed heating options through the Warmer Kiwi Homes programme.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If you buy products that do not work like they’re meant to, are faulty, or have not arrived in time or in acceptable condition, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

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