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  • Contact details by topic

    Found in Contact details by topic

    If you’re unsure who to contact, use the list below to work out which government organisation could help with your question.

  • Energy efficiency

    Found in Housing and property / Insulation and energy efficiency / Energy efficiency

    Work out how to save money on your energy bills, make your home more energy efficient and protect the environment.

  • Working on public holidays

    Found in Work / Public holidays and work / Working on public holidays

    Find out how you’ll be paid if you do or do not work on a public holiday and what your employment rights are as an employee.

  • Paying for home insulation

    Found in Housing and property / Insulation and energy efficiency / Paying for home insulation

    Find out if you can get help to pay for home insulation and efficient, fixed heating options through the Warmer Kiwi Homes programme.

  • Governing legislation

    Found in Recreation and the environment / Daylight saving in NZ / Governing legislation

    Our timezone, the daylight saving dates and the rules around what happens if you are working when the clocks change are governed by 2 pieces of legislation.

  • While you’re pregnant

    Found in Family and whānau / Having a baby / While you’re pregnant

    Choose a midwife and find out about who can get maternity care, paid parental leave, antenatal classes, health tests and parenting support.

  • How to request an NZeTA

    Found in Immigration and visas / Visitor visas and the NZeTA / How to request an NZeTA

    Find out how to request an NZeTA (New Zealand electronic Travel Authority) and how much it costs. Allow 72 hours for your request to be processed.

  • When you arrive in Australia

    Found in Leaving NZ / Travel or move to Australia / When you arrive in Australia

    If you plan to work and live in Australia, there are things you’ll need to sort out as soon as you arrive, like your tax, healthcare and driver licence.

  • Rates rebate calculator

    Found in Housing and property / Get financial help with housing / Get a rates rebate / Rates rebate calculator

    Use the calculator to work out how much you might get as a rates rebate. This is an estimate only — your council will assess the actual amount when you apply.

  • Where to start when thinking about residential care

    Found in Health / Rest homes and residential care / Moving into residential care / Where to start when thinking about residential care

    If you’re looking to move into a rest home or hospital you have some big decisions to make. Find out what you first need to think about and do.

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