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  • Get a translation to use in another country

    Found in Passports, citizenship and identity / Proving and protecting your identity / Translating official documents / Get a translation to use in another country

    When you use a NZ document in another country, you might need to get it translated. You will probably need to get it apostilled or authenticated too.

  • Paying for home insulation

    Found in Housing and property / Insulation and energy efficiency / Paying for home insulation

    Find out if you can get help to pay for home insulation and efficient, fixed heating options through the Warmer Kiwi Homes programme.

  • Telling someone about your criminal record

    Found in Law, crime and justice / Telling someone about your criminal record

    There are details of your criminal record that you need to provide if asked — for example, when applying for a visa to travel overseas.

  • Consumer laws

    Found in Consumer rights and complaints / Consumer laws

    Find out what laws protect you when buying from, or sharing your information with, businesses selling in New Zealand and online.

  • Te reo Māori (Māori language)

    Found in History, culture and heritage / Māori language, culture and heritage / Te reo Māori (Māori language)

    Māori became 1 of New Zealand’s 3 official languages in 1987. It’s a taonga (treasure) that our government works to protect.

  • Change your name in your passport

    Found in Passports, citizenship and identity / Changing your name / Change your name in your passport

    If you want to change the name in your passport, you’ll need to apply for a new one. The name in your passport must be your officially registered name.

  • Change your name on your driver licence

    Found in Passports, citizenship and identity / Changing your name / Change your name on your driver licence

    If you legally change your name, you don't have to replace your driver licence — but you can if you want to. You'll need to provide an original document that shows the change.

  • Who can move into residential care

    Found in Health / Rest homes and residential care / Who can move into residential care

    When you can no longer manage in your own home, you can move into a rest home or hospital. Talk to your doctor or other health professionals about the level of care you need.

  • Make a complaint about residential care

    Found in Health / Rest homes and residential care / Make a complaint about residential care

    There are different steps to take depending on your complaint, but tell the manager of the rest home or hospital first — they may be able to fix the problem.

  • Character requirements for a student visa

    Found in Immigration and visas / Get a New Zealand student visa / Before you apply for a student visa / Character requirements for a student visa

    You need to be of good character to study in New Zealand. If you're over 17 years old and want to study here for more than 2 years, you'll need to provide a police certificate.

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