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Complain about your utility provider
Found in Consumer rights and complaints / How to complain / Complain about your utility provider
Make a complaint if you have a problem with your electricity, gas, water, phone, internet or an issue with access to shared property for broadband installations.
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Prescription charges
Found in Health / Doctors, dentists and prescriptions / Prescription charges
There used to be a $5 charge for standard prescriptions — this is now free. Some other prescriptions still have a prescription charge until you qualify for the prescription subsidy scheme.
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How to get an IRD number
Found in Tax, benefits and finance / Get an IRD number / How to get an IRD number
It’s important to get an IRD number as all your tax, entitlements (like student loan or Working for Families Tax Credits) and personal details are linked to this number.
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Being deprived of NZ citizenship
Found in Passports, citizenship and identity / New Zealand citizenship / Changing your citizenship status / Being deprived of NZ citizenship
In rare circumstances, the Minister of Internal Affairs can take away your New Zealand citizenship. You will no longer be able to use a New Zealand passport and you might not be allowed to live here.
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Fences, driveways and drains
Found in Housing and property / Neighbourhood problems / Fences, driveways and drains
Neighbours should share the costs for fences and shared driveways. You may share the costs for some drains.
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Planning for retirement
Found in Work / Retiring from work / Planning for retirement
It pays to plan for your retirement as early as possible.
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Help for victims of crime
Found in Law, crime and justice / Crimes and emergencies / Help for victims of crime
If you or someone you care about is the victim of a crime, there's support and help available.
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Your consumer rights
Found in Consumer rights and complaints / Your consumer rights
You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.
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Change a civil union to a marriage
Found in Family and whānau / Getting married / Civil unions / Change a civil union to a marriage
You can change your civil union to a marriage (or your marriage to a civil union) without dissolving your current relationship. You need to complete a form and hold another marriage or civil union ceremony.
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Telling someone about your criminal record
Found in Law, crime and justice / Telling someone about your criminal record
There are details of your criminal record that you need to provide if asked — for example, when applying for a visa to travel overseas.