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  • Complain about a TV or radio programme or an ad

    Found in Consumer rights and complaints / How to complain / Complain about a TV or radio programme or an ad

    If you think a TV or radio programme hasn't followed the broadcasting standards, or an ad (on TV, radio, the internet or in print) hasn't followed the advertising standards, you can complain to the relevant authorities.

  • If you travel overseas

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you travel overseas

    If you're away from NZ for 26 weeks or less, you may still receive your NZ Superannuation or Veteran's Pension.

  • Request information from the government

    Found in Engaging with government / Request information from the government

    You can make an official information request to the organisation or person you think holds the information you want.

  • Get a warrant of fitness or certificate of fitness

    Found in Transport / Keeping a vehicle on the road / Get a warrant of fitness or certificate of fitness

    A warrant of fitness (WoF) or certificate of fitness inspection is a regular check to make sure your vehicle is safe.

  • Māori history

    Found in History, culture and heritage / NZ’s history / Māori history

    Māori are tangata whenua — people of the land. They came to Aotearoa from Polynesia in the 13th century and created a new language and culture.

  • Retirement villages

    Found in Work / Retiring from work / Retirement villages

    Moving to a retirement village is a big decision — it's important to get independent advice.

  • Fences, driveways and drains

    Found in Housing and property / Neighbourhood problems / Fences, driveways and drains

    Neighbours should share the costs for fences and shared driveways. You may share the costs for some drains.

  • Paying for heating

    Found in Health / Help in your home / Paying for heating

    If you're ill or have a disability, you can apply for help with the cost of heating your home. What you can get depends on your circumstances and also your income and assets.

  • Permanent residency and citizenship for NZers in Australia

    Found in Leaving NZ / Travel or move to Australia / Permanent residency and citizenship for NZers in Australia

    ​From 1 July 2023, NZ citizens who have been living in Australia for 4 years or more are eligible to apply directly for Australian citizenship.

  • Complain to the Ombudsman

    Found in Engaging with government / Complain about a government department / Complain to the Ombudsman

    If you cannot solve a problem with a government agency, you can complain to the Ombudsman.

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