Moving to a retirement village is a big decision — it's important to get independent advice.
Making the decision
When you think about moving to a retirement village you need to consider your needs, preferences, and the costs.
Age Concern gives free independent advice about moving to a retirement village.
If you need extra care
If you need extra care, rest homes offer more than retirement villages.
Find a registered retirement village
To be registered the retirement village must follow the law and the Code of Practice.
Buying into a retirement village is different from buying a house or apartment. You need to get independent legal advice before you sign up.
Retirement villages can set their own fees.
You have to pay an entry payment, weekly fees and exit costs. There might be more costs if you negotiate extra services or if your healthcare needs change.
Complain about a retirement village
If you want to make a complaint, contact the manager of the retirement village first.
Residents must be given a copy of the complaints policy if they ask for it, and there must be a copy handy for residents to read at any time.