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  • Telling someone about your criminal record

    Found in Law, crime and justice / Telling someone about your criminal record

    There are details of your criminal record that you need to provide if asked — for example, when applying for a visa to travel overseas.

  • Finding your birth child

    Found in Family and whānau / Adoption and fostering / Finding your birth child

    If you've placed a child for adoption and they are now over 20 years old, you can ask Oranga Tamariki—Ministry for Children for help finding them.

  • Working on public holidays

    Found in Work / Public holidays and work / Working on public holidays

    Find out how you’ll be paid if you do or do not work on a public holiday and what your employment rights are as an employee.

  • Accessibility tips for using this website

    Found in About this website / Accessibility statement / Accessibility tips for using this website

    Navigate our website with browser functions, assistive technology, keyboard shortcuts and more.

  • Get help to find birth, death and marriage records

    Found in History, culture and heritage / Research your family history / Get help to find birth, death and marriage records

    If you do not know the year of a record you're looking for, you can ask Births, Deaths and Marriages to search for it.

  • Renew or replace a child passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Renew or replace a child passport

    Renewing a child's passport costs $125. Child passports are valid for 5 years. Once a child turns 16 their passport is valid until it expires or is cancelled. After that, they must renew their passport as an adult.

  • Help with day-to-day personal care

    Found in Health / Help in your home / Help with day-to-day personal care

    If you have a disability or ongoing health problems, ask for an assessment to see if you can get help with getting dressed, showering or other personal care.

  • Paying for heating

    Found in Health / Help in your home / Paying for heating

    If you're ill or have a disability, you can apply for help with the cost of heating your home. What you can get depends on your circumstances and also your income and assets.

  • Noisy neighbours

    Found in Housing and property / Neighbourhood problems / Noisy neighbours

    Try asking your neighbours to be quiet if they're making too much noise. You can also complain to their landlord or the council.

  • Apply for a Residential Care Subsidy

    Found in Health / Rest homes and residential care / Paying for residential care / Apply for a Residential Care Subsidy

    The Residential Care Subsidy helps with the cost of your long-term care and is paid directly to your rest home or hospital. You’ll need to have your care needs, and then your finances, assessed.

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