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  • Complain about a privacy breach

    Found in Consumer rights and complaints / How to complain / Complain about a privacy breach

    You can complain if your personal information is being revealed without your agreement or if an organisation refuses to let you see information about you.

  • Complain about a TV or radio programme or an ad

    Found in Consumer rights and complaints / How to complain / Complain about a TV or radio programme or an ad

    If you think a TV or radio programme hasn't followed the broadcasting standards, or an ad (on TV, radio, the internet or in print) hasn't followed the advertising standards, you can complain to the relevant authorities.

  • Make a complaint about food poisoning

    Found in Health / Food safety / Make a complaint about food poisoning

    500 New Zealanders a day get food poisoning. It’s a serious risk if you’re sick, pregnant, very young or elderly.

  • Disability Allowance

    Found in Health / Financial help and services / Disability Allowance

    Disability Allowance is a weekly payment from Work and Income for people who have regular, ongoing costs because of a disability.

  • Complain about your financial services provider

    Found in Consumer rights and complaints / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company or financial adviser, you can make a complaint.

  • Enduring Power of Attorney (EPA) for property

    Found in Family and whānau / Enduring Power of Attorney (EPA) for property

    An EPA for property is a legal document that means that someone can look after your money and property if you become unable to.

  • Working in NZ for up to 3 months

    Found in Immigration and visas / Get a visa to work in NZ / Working in NZ for up to 3 months

    Some types of visitor visas allow you to work in New Zealand for up to 3 months.

  • Healthcare if you’re in NZ on a work visa

    Found in Health / Public health services / Healthcare if you’re in NZ on a work visa

    If you’re coming to NZ to work you'll need to make sure you’re covered if you have a health problem.

  • Character requirements for a student visa

    Found in Immigration and visas / Get a New Zealand student visa / Before you apply for a student visa / Character requirements for a student visa

    You need to be of good character to study in New Zealand. If you're over 17 years old and want to study here for more than 2 years, you'll need to provide a police certificate.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

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