Disability Allowance

The amount you get depends on the extra costs you have because of your disability and your income. The most you can get is $63.22 a week. This amount is not taxed and is paid directly to your bank account.

Work and Income manages the Disability Allowance.

What disability is

A disability is an impairment — physical, intellectual or sensory — that lasts for more than 6 months and limits your ability to carry out day-to-day activities.

The Human Rights Act has a full definition in section 21(1)(h).

Human Rights Act 1993 section 21

What you can claim for

The costs you claim for must be:

• directly related to your disability or illness
• agreed to by your doctor or another registered health practitioner, like a physiotherapist or an optometrist.

The Disability Allowance helps to pay for extra costs relating to:

• your medical and health needs
• running your household
• maintaining your garden
• equipment and supplies related to your illness or disability
• travel for health reasons or because of your disability.

Check with your doctor to find out which costs you can claim. Use the checklist to get an overview.

Disability Allowance checklist

Ask Work and Income if you're not sure what costs you can claim.

To get the Disability Allowance, you must have a disability, impairment or illness that:

• is likely to last at least 6 months — it can be less if you are in the last stages of a terminal illness
• means you need ongoing help or medical care as a result.

To apply, you also need to be a New Zealand citizen or permanent resident who normally lives in New Zealand and plans to stay here.

Your financial situation

You’ll usually qualify if you’re already on a benefit, except NZ Super or a Veteran’s Pension.

In all other cases, you can apply if your weekly income before tax is less than:

• $635.98 if you’re single and have no children
• $524.48 if you’re single, aged 16–17 and have no children
• $731.47 if you’re a solo parent with 1 dependent child
• $770.66 if you’re a solo parent with more than 1 dependent child.

If you’re married, in a civil union or de facto relationship, with or without children, your joint weekly income before tax must be less than $943.88.

The amounts are reviewed every year on 1 April.

Most people talk to their doctor or health practitioner about what they need before they apply for the Disability Allowance. A doctor or registered health practitioner must approve the costs you claim.

To help with your application, you can:

• make a list of the things you want to claim for — your doctor lists approved expenses on the application form and if you miss something you’ll have to go back to your doctor again to get it added
• get an invoice, receipt, quote or printout for each cost you want to claim — you’ll need these for your application.

Disability Allowance checklist

Collecting receipts

Here are some examples of the information you can collect for your application:

• doctor’s or medical fees — keep the receipt or invoice showing the date, cost and reason for your visit
• travel to your doctor or hospital:
  • keep your ticket or receipt showing the date, cost and how you travelled
  • if you travelled by car, supply the cc rating of your car and how far you travelled
• prescriptions:
  • ask your chemist for a print-out of your medications including the date, cost and if they are subsidised, or
  • keep your receipts.
• heating — provide your electricity bills, or if you have an interview with Work and Income, you may be able to show them your power usage online.

You can ask Work and Income for a Disability Allowance file to keep your receipts in.

1. Complete the parts of the application form that apply to you. If you haven’t applied for help from Work and Income before, you need to give them personal information first.
2. Ask your doctor to list the costs you want to claim for and complete the Disability Certificate part of the form. There are extra steps if you’re claiming for a medical alarm or counselling.
3. Gather all your receipts and any other evidence of the costs you are claiming.
4. Make an appointment with Work and Income.
5. Take your completed form and receipts to the meeting.

Work and Income usually pay you from the date you first contact them if they get your completed application within 20 working days of that date. If you have a good reason for not completing your application within 20 days, contact Work and Income to ask for an extension.

Getting the application form

You can get an application form by:

• visiting a Work and Income service centre
• asking Work and Income to post one to you
• downloading it.

There are 2 different application forms.

• Use the Disability Allowance Application if you are already getting a payment from Work and Income.
• Use the Extra Help Application if this is the first time you've applied.

Disability Allowance Application Form (PDF 153KB)

Extra Help Application (PDF 215KB)

Making an appointment with Work and Income

You can make an appointment online, by phone or by going to a service centre.

Online

To make an appointment online you need to register and set up MyAccount on the Work and Income website. As part of this, you also need to set up a RealMe account.

When you set up your MyAccount, you need to call Work and Income for a one-time password. You can ask for forms or make an appointment at the same time.

Work and Income: get online today

What is RealMe?

Phone

Freephone: 0800 559 009

In person

Find a Work and Income Service Centre or Community

Making an appointment if you get NZ Super or a Veteran’s Pension

Make an appointment with the Ministry of Social Development by:

• calling freephone 0800 559 009
• filling out the online form.

Request an appointment

If your application is complete, you normally find out within 5 days if it’s been approved.

Your Disability Allowance is usually paid straight into your bank account. If you receive another benefit, including NZ Super, your Disability Allowance is added to that benefit. If the Disability Allowance is the only government help you’re getting, you get paid weekly.

When you’re getting the Disability Allowance

You must tell Work and Income about any changes that may affect your payments, like changes in your living situation or income.

Reviewing your Disability Allowance

Work and Income reviews your Disability Allowance for any changes that relate to your circumstances. They send you either a ‘Confirming your Circumstances’ review form or an ‘Annual Circumstances’ letter.

They can ask for receipts for any new or increased costs. You also need to ask your doctor to confirm any costs for new items or services you want to include in your Disability Allowance.

How often your Disability Allowance is reviewed

Confirming your Circumstances review form

You need to:

• complete the form and update any costs listed on it for your Disability Allowance
• gather receipts for any new or increased costs
• take the form to your doctor so they can renew your Disability Certificate — they’ll also need to approve any new or increased costs.
• return the form to Work and Income within 8 weeks.

Contact Work and Income immediately if you need an extension, eg you've been in hospital or are travelling overseas with Work and Income's approval. The normal extension is 10 working days and you need a good reason to ask for one.

Annual Circumstances letter

Only contact Work and Income if you need to update the information in the letter about your circumstances. If you don’t contact Work and Income, your Disability Allowance continues to be paid at the same rate.

When you no longer need the Disability Allowance

Contact Work and Income online, by phone or in person to tell them.

If you have any queries or want to make an appointment with Work and Income, you can contact them online, by phone or in person.

Online

If you have an online account with Work and Income, you can log in to ask for help or manage your payments.

Log in to MyMSD

A guide to applying online for financial assistance

If you’re 65 or over, you can use the online contact form to make an appointment.

Request an appointment

Phone

Freephone 0800 559 009, if you're under 65.

Freephone 0800 552 002, if you're 65 or older.

In person

If you need to talk to Work and Income about your situation, then you’ll need to make an appointment first. You can collect forms or get general information from a service centre without making an appointment.

Find a Work and Income Service Centre or Community Link