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  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    Make a complaint if you have a problem with your electricity, gas, water, phone, internet or an issue with access to shared property for broadband installations.

  • Complain about a TV or radio programme or an ad

    Found in Consumer rights and complaints / How to complain / Complain about a TV or radio programme or an ad

    If you think a TV or radio programme hasn't followed the broadcasting standards, or an ad (on TV, radio, the internet or in print) hasn't followed the advertising standards, you can complain to the relevant authorities.

  • Use RealMe to prove your identity online

    Found in Passports, citizenship and identity / Proving and protecting your identity / Use RealMe to prove your identity online

    Use RealMe to prove who you are online and securely access many government and private sector services online.

  • Home support services — reporting a problem

    Found in Health / Help in your home / Home support services — reporting a problem

    If you have a concern, contact your service provider. You can also contact the government agency that funds your care, or the Health and Disability Commissioner.

  • Enduring Power of Attorney (EPA) for property

    Found in Family and whānau / Enduring Power of Attorney (EPA) for property

    An EPA for property is a legal document that means that someone can look after your money and property if you become unable to.

  • Buying a house, apartment or a rental property

    Found in Housing and property / Buying or selling a home / Buying a house, apartment or a rental property

    Learn about the house buying process. Work out what you can afford before you start looking at properties.

  • Help for children with behaviour problems

    Found in Education / Learning support (special education) / Help for children with behaviour problems

    Programmes for schools, teachers and parents to help children with behaviour and learning problems.

  • Complain about your financial services provider

    Found in Consumer rights and complaints / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company or financial adviser, you can make a complaint.

  • Providing information when making financial transactions

    Found in Tax, benefits and finance / Providing information when making financial transactions

    You may be asked for information to prove who you are and where your money came from to complete certain financial transactions.

  • Help when you’re raising children

    Found in Family and whānau / Financial help for your family / Help when you’re raising children

    You may be able to get financial help for your family, even if you’re working or looking after a child that’s not your own.

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