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  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Make a complaint about food poisoning

    Found in Health / Food safety / Make a complaint about food poisoning

    500 New Zealanders a day get food poisoning. It’s a serious risk if you’re sick, pregnant, very young or elderly.

  • Australia office

    Found in Government A-Z / Department of Internal Affairs / Citizenship contact information / Contact the Citizenship Office / Australia office

    Check the progress of your application: To check the progress of your application, click on the link below. Select 'Continue saved application', then log in using RealMe. Check the progress of your application Freephone: 1300 559 535 (Australia only) Monday to Friday, 7am to 3.

  • Personal care at home

    Found in Health / Help in your home / Personal care at home

    If you need help with daily activities like showering or getting dressed, support is available to make these tasks safer and easier for you.

  • Working in NZ after you study

    Found in Immigration and visas / Get a visa to work in NZ / Working in NZ after you study

    After you’ve finished studying in New Zealand, you can apply for a visa that lets you stay here to work. Some students can work in NZ because of what they’re studying in another country.

  • Prescription charges

    Found in Health / Doctors, dentists and prescriptions / Prescription charges

    You pay a contribution to the cost of the medicines prescribed by your doctor — currently this is $5 for most items. If your medicine is not fully subsidised, you might have to pay more.

  • Change a civil union to a marriage

    Found in Family and whānau / Getting married / Civil unions / Change a civil union to a marriage

    You can change your civil union to a marriage (or your marriage to a civil union) without dissolving your current relationship. You need to complete a form and hold another marriage or civil union ceremony.

  • Disability Allowance

    Found in Health / Financial help and services / Disability Allowance

    The Disability Allowance is a weekly payment from Work and Income for people who have regular, ongoing costs because of a disability.

  • Meals, food and cooking

    Found in Health / Help in your home / Meals, food and cooking

    You can get help with making meals, doing the food shopping, paying for food and the cost of a special diet if you qualify.

  • Not returning to your job from parental leave

    Found in Work / Parental leave / Not returning to your job from parental leave

    You can decide to leave your job and resign at any time while you’re on parental leave. You just need to give the correct notice and it may affect any holiday pay you’re due.

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