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Paying for residential care
Found in Health / Rest homes and residential care / Paying for residential care
You’re responsible for paying for your own residential care but you may qualify for government help. Read about the financial support that’s available and how to find out about the costs.
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High Use Health Card
Found in Health / Financial help and services / High Use Health Card
If you visit your doctor more than 12 times in a year, talk to your doctor about the High Use Health Card to lower the cost of the visits.
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Government help with healthcare if you’re over 65
Found in Health / Financial help and services / Government help with healthcare if you’re over 65
If you get NZ Super or a Veteran’s Pension, and you have a disability or health concern, you can apply for financial help or use services provided by the government to meet your health needs.
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Caring for someone with a health condition, injury or illness
Found in Health / Caring for someone with a health condition, injury or illness
Support is available for carers — from respite care and financial help to practical advice and wellbeing guides. Explore resources and advice for taking care of yourself and avoiding burnout.
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Choose your residential care
Found in Health / Rest homes and residential care / Choose your residential care
You choose the rest home or hospital that you want to move to and can afford.
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Where to start when thinking about residential care
Found in Health / Rest homes and residential care / Where to start when thinking about residential care
If you’re looking to move into a rest home or hospital you have some big decisions to make. Find out what you first need to think about and do.
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Services offered in residential care
Found in Health / Rest homes and residential care / Services offered in residential care
The services offered by residential care providers can vary. They must tell you about the services they offer and be clear about which ones you must pay extra for.
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Your Admission Agreement and care plan
Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan
When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.
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Make a complaint about residential care
Found in Health / Rest homes and residential care / Make a complaint about residential care
There are different steps to take depending on your complaint, but tell the manager of the rest home or hospital first — they may be able to fix the problem.
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Property enduring power of attorney
Found in Family and whānau / Power of attorney — enduring and ordinary / Property enduring power of attorney
An enduring power of attorney (EPA or EPOA) for property gives the people you trust, the power to look after your money, property and other assets — especially if you’re unable to.