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  • How to pay the International Visitor Levy

    Found in Immigration and visas / Visitor visas and the NZeTA / How to pay the International Visitor Levy

    Most people visiting New Zealand for a short period of time must pay the NZD$100 International Visitor Conservation and Tourism Levy (IVL).

  • Financial help if someone dies

    Found in Family and whānau / Death and bereavement / Financial help if someone dies

    If a loved one has died, you might be able to get help with the cost of the funeral, burial or cremation. You may also get help with living expenses or childcare.

  • Postpone or defer paying your rates

    Found in Housing and property / Get financial help with housing / Postpone or defer paying your rates

    If you own your own home, many councils let you postpone or defer paying your rates. Check with your council to find out if they offer this service and whether you are eligible.

  • Get someone else’s birth, death, or marriage certificate

    Found in History, culture and heritage / Research your family history / Get someone else’s birth, death, or marriage certificate

    New Zealand birth, death, marriage, civil union and name change certificates are public records. In most cases, they can be ordered by anyone.

  • Who can move into residential care

    Found in Health / Rest homes and residential care / Who can move into residential care

    When you can no longer manage in your own home, you can move into a rest home or hospital. Talk to your doctor or other health professionals about the level of care you need.

  • KiwiSaver

    Found in Tax, benefits and finance / KiwiSaver

    KiwiSaver is a voluntary savings scheme to help set you up for your retirement. You can make regular contributions from your pay or directly to your scheme provider.

  • School terms in NZ

    Found in Education / School and college / School terms in NZ

    School terms for New Zealand primary, intermediate and secondary schools — this includes public, integrated and private schools. Dates and times may vary between schools and age groups.

  • No data on your phone — access government-sponsored websites for free

    Found in Engaging with government / No data on your phone — access government-sponsored websites for free

    Zero Data gives you free access to government-sponsored websites. This way, money is not a barrier to getting important services and information.

  • Prescription charges

    Found in Health / Doctors, dentists and prescriptions / Prescription charges

    You pay a contribution to the cost of the medicines prescribed by your doctor — currently this is $5 for most items. If your medicine is not fully subsidised, you might have to pay more.

  • Translating official documents

    Found in Passports, citizenship and identity / Proving and protecting your identity / Translating official documents

    If you need a document translated into English or another language, you can organise the translation yourself or use the Department of Internal Affairs Translation Service.

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