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  • Providing information when making financial transactions

    Found in Tax, benefits and finance / Providing information when making financial transactions

    You may be asked for information to prove who you are and where your money came from to complete certain financial transactions.

  • Youth benefits

    Found in Family and whānau / Financial help for your family / Youth benefits

    Payments for young people aged 16 or 17 who cannot live with their parents, and for young parents aged 16 to 19.

  • 111 emergency service

    Found in Law, crime and justice / Crimes and emergencies / 111 emergency service

    If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • What you have to do when you’re getting a benefit

    Found in Tax, benefits and finance / Benefits and allowances / What you have to do when you’re getting a benefit

    If you're getting a benefit, NZ Superannuation or a Veteran’s Pension from Work and Income, you must let them know if your contact details or circumstances change.

  • Finding information about your adoption

    Found in Family and whānau / Adoption and fostering / Finding information about your adoption

    If you were born in New Zealand and you're adopted, once you turn 20 you can request your pre-adoptive birth certificate and information about your adoption records held by Oranga Tamariki.

  • Bringing pets into New Zealand

    Found in Immigration and visas / Bringing things into New Zealand / Bringing pets into New Zealand

    You can bring your pet here, but they must meet specific health standards. These change, depending on the country your pet is coming from.

  • Your partner and NZ Superannuation

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / Your partner and NZ Superannuation

    How much NZ Superannuation you get paid depends on whether you have a partner and your living arrangements.

  • Train while you work

    Found in Education / Training and apprenticeships / Train while you work

    Continue to broaden your skills while working. You can become better at your job, increase your chance for a promotion or change your career entirely.

  • Help when you’re raising children

    Found in Family and whānau / Financial help for your family / Help when you’re raising children

    You may be able to get financial help for your family, even if you’re working or looking after a child that’s not your own.

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